Wednesday, October 15th 2025 at 10:00 AM PST/ 1:00 PM EST
Frontline teams deliver the experiences, services, and results your customers remember — but their success depends on more than skills alone. Continuous learning builds the knowledge and confidence to perform, while meaningful recognition reinforces company values and celebrates the behaviours that matter most.
In this joint webinar, Noah Mithrush from Guusto and JD Dillon from Axonify explore how recognition and frontline learning work together to:
Keep teams engaged and connected to organizational goals
Reinforce key training and turn it into everyday action
Build a culture where great work gets noticed, and repeated
If you’re looking to boost morale, retention, and productivity across your frontline workforce, this conversation will give you the strategies and real-world examples to make it happen.
JD Dillon started his career on the frontline - managing movie theaters and theme parks.
After 20 years leading Operations and L&D with dynamic organizations like Disney, AMC and Kaplan, he's become an authority on frontline enablement and staunch advocate for improving the employee experience.
As the CLO of Axonify, JD builds technology, content and services that empower 4 million frontline workers around the world in hospitality, retail, grocery, food service and beyond to do their best work every day.
Noah Mithrush leverages over a decade of experience in the HR industry to help organizations create more engaged and performance driven workplaces. Throughout her career, Noah has worked with thousands of HR teams across the globe, gaining deep insight into their challenges and building strategies that drive employee engagement, retention, and recognition.
Her expertise lies at the intersection of marketing, HR, and technology, making her a trusted voice for HR leaders looking to disrupt outdated practices and create great workplace cultures.